# Digital solutions that help your business run better KivoLab helps small businesses improve processes, implement tools and build useful digital experiences. Tell us what is not working or taking too much time; we work out how to solve it and put the right solution in place for your business. [View the English website](https://www.kivolab.es/en/) · [Versión en español](https://www.kivolab.es/index.md) · [Contact](https://www.kivolab.es/en/#contact) ## You already have tools. The hard part is getting them to work together When enquiries arrive in one place, data lives in another and every task depends on somebody remembering it, adding another app will not solve much. We organise the process first. Then we decide whether you need a website, a CRM, an automation or simply a better way to work with what you already have. ## Four ways to improve how your business works You do not need to know which tool you need. Tell us what is becoming difficult and we will propose a specific way to solve it. ### Digitalisation and processes - **The problem:** information is scattered, tasks are repeated and it is difficult to see what is still pending. - **What changes:** we organise the work so information reaches the right place and every step is easy to follow. - **What we can implement:** digital processes, forms, CRM, automation and integrations between the tools you already use. ### Web and digital business - **The problem:** your website does not explain what you do, is out of date or fails to generate useful enquiries. - **What changes:** customers understand the offer, find what they need and can contact you or move forward without unnecessary steps. - **What we can implement:** fast, accessible websites and landing pages prepared for SEO, analytics and lead generation. ### E-commerce and digital operations - **The problem:** catalogue, orders, stock or customer service create too much manual work. - **What changes:** we simplify daily management so selling online does not depend on checking every detail by hand. - **What we can implement:** catalogue and checkout improvements, order automation, alerts, tracking and the after-sales experience. ### Continuous improvement - **The problem:** what worked a year ago is no longer enough, nobody reviews it or new needs have appeared. - **What changes:** the solution remains useful as the business changes, instead of becoming another problem. - **What we can implement:** maintenance, support, measurement, small improvements and new automation when it adds value. Consultancy is applied across the work when needed and may include diagnosis, audits, customer journey, functional architecture and a roadmap. ## First we understand. Then we solve You know what we are going to do, why we recommend it and how much it will cost before anything is put in place. 1. **Understand:** you tell us how you work and what you want to improve. 2. **Identify:** we find what is failing, how much it slows you down and what to address first. 3. **Design:** we define a solution you can use and maintain. 4. **Propose:** we explain what we will do, what is included and how much it costs before you decide. 5. **Implement:** we put it in place, test it and show you how to use it. 6. **Measure and improve:** we check whether it works better and adjust what is needed. ## Different capabilities working on the same problem We do not apply everything to every project. We choose and combine only what each business needs. ### Organise the work We review processes, information and responsibilities so it is easier to see what needs doing and what is pending. Related capabilities: processes, CRM, forms and follow-up. ### Connect and automate We help tools share information so repetitive tasks do not always depend on one person. Related capabilities: automation, integrations, alerts and applied AI. ### Sell and serve better We improve digital touchpoints so customers can understand, buy or get in touch with less friction. Related capabilities: web, e-commerce, content and customer journey. ### Know what works We set up useful measurement for better decisions without filling the business with reports nobody uses. Related capabilities: analytics, technical SEO, events and continuous improvement. ## Projects with context, solutions and a story - **Canteira Celeste:** website, content, photography, design and social media for a Celta community. It reached more than 16,000 organic followers and was integrated into Real Club Celta through an agreement. [Visit project](http://www.canteiraceleste.com). - **FUXO:** an initial identity for a Montessori play space: warm, clean and recognisable. [Visit project](https://fuxo.es). - **Oliveira Vigo FC:** identity, web, content, automation and digital product for an amateur football club. Own project and case study. [Visit project](https://oliveiravigofc.vercel.app/). No results are attributed beyond those that can be supported. ## Business first. Technology second We do not come in with a tool to sell. We find a proportionate solution and make sure it works in day-to-day use. - One project, from analysis through to implementation. - Solutions your business can afford, use and maintain. - Ongoing help to resolve issues and improve when needed. ## What matters. Straight answers ### What does KivoLab do? We help small businesses improve processes and implement practical digital solutions: tools, automation, websites, e-commerce, CRM and measurement. ### Do I need to know which tool I want? No. We start with the problem, current process and friction, then propose a solution with clear scope and cost. ### Does KivoLab only build websites? No. A website may be part of the solution, but we also work with processes, automation, CRM, e-commerce, analytics and digital operations. ### How does a project begin? With an initial conversation. If there is a good fit, we analyse the need and present a proposal before implementation. ### Can we work remotely? Yes. Communication, planning and implementation can be organised remotely according to the project's needs. ### Are prices fixed? Each project is assessed by problem, scope, complexity, dependencies and support. You see the proposal before we begin. ## What would you like to work better? Tell us what is happening now, where you feel the friction and what you would like to achieve. You do not need to have decided on the solution. - [Open the contact form](https://www.kivolab.es/en/#contact) - [Email hola@kivolab.es](mailto:hola@kivolab.es) - [Legal notice](https://www.kivolab.es/en/legal/legal-notice.html) - [Privacy policy](https://www.kivolab.es/en/legal/privacy.html) - [Cookie policy](https://www.kivolab.es/en/legal/cookies.html)